Refund Policy

This Refund Policy should be read together with our Cancellation & Refund Policy, which sets out the conditions for cancelling an order or returning a product.

When You Are Eligible For A Refund

• You cancelled your order before dispatch.
• We cancelled your order due to stock unavailability, a pricing error or suspected fraud.
• You returned an eligible item within 7 days of delivery, and it passed inspection.
• You received a damaged, defective or incorrect product and reported it within 48 hours of delivery.

How Refunds Are Issued

• UPI orders: refunded to the original payment method / UPI account used at checkout.
• Cash on Delivery orders: refunded to a bank account or UPI ID you provide, since no online payment was made.

We do not issue cash refunds. Refunds are always made to a verifiable digital account in your name.

Refund Timelines

The total time from approval to credit is typically 5 to 7 business days. The final credit timing may depend on your bank or UPI provider.

Shipping Charges & Fees

Where a return is due to a damaged, defective or incorrect item, any shipping charge you paid is refunded in full. For other returns, the product value is refunded; the original shipping charge and Cash on Delivery handling fee, where applicable, are non-refundable.

Partial Orders

If only part of your order is cancelled or returned, the refund is calculated on the value of the affected items, after applying any proportionate discount that was given on the order.